I really love the soft landscape picture. It looks wonderful in my room above the bed.
This is beautiful. when they said hand crafted I expected a little more texture and detail. But it's just an ordinary canvas. All in all pleased with the product.
Thank you for your feedback—we’re really glad to hear you’re pleased with the product overall.
When we describe our pieces as “hand crafted,” we’re referring to the way each canvas is individually produced and finished by hand during the printing and framing process, rather than being mass-produced or painted by hand. We appreciate you pointing out the wording, as we understand how it could be interpreted differently.
Thanks again for your support and for taking the time to share your thoughts.
Great piece of art! I get complements on it whenever I have people over to my place.
Looks great, thanks for your purchase!
Needed a wide and short print. Tons of options here and I love the ability to choose frame style and material. The print was super high quality and looks way better than a picture online can show you. Definitely recommend.
Great to hear thanks for taking the time to leave a review
Super picture. Great quality canvas in a floating gold frame. Looks lovely in the bedroom. Quick delivery with no problems. Would use again.
Very lovely picture. Colours as represented online. Excellent quality, beautiful floating oak frame. Very happy.
This was one of the most frustrating retail experiences I’ve had.
First order: I ordered a framed artwork and received an item where the image was printed extremely small inside the canvas, completely out of proportion and not at all as shown in the product listing. After contacting the company, a replacement was arranged.
Second order: the replacement arrived, and again it was wrong. Once more, the image was printed extremely small inside the canvas, but this time framed.
At this point, two separate orders had arrived incorrectly, each with obvious and glaring sizing/proportion issues. This demonstrates a serious lack of quality control, not a one-off error.
A third replacement was offered free of charge, but after two failed attempts I had no confidence the issue would be resolved. The process had already consumed a significant amount of time and energy through repeated emails, unpacking, checking, and following up.
While refunds or replacements may eventually be offered, customers should be aware that what arrives may not resemble what is advertised, and resolving issues can be exhausting. I would not purchase from this company again and would strongly caution others to do so.
Thank you for your feedback, Janet.
First, I want to apologise again for the experience you had. What happened with your order was the result of a production error, as this was the first order we sent to the Australian market. This unfortunately affected both the initial shipment and the replacement. We understand how frustrating this must have been and it is certainly not the experience we aim to provide. The production set-up issue has now been identified and rectified.
We arranged a replacement immediately after the first issue was reported and worked to have it expedited. Situations like this are extremely rare for us and this was a one-off production fault rather than something representative of our normal quality control or the products customers typically receive.
We understand why, after two incorrect deliveries, you chose not to proceed with another replacement. However, we did offer to send a third corrected piece free of charge to ensure you received the artwork as intended.
We appreciate you bringing the issue to our attention, as it allowed us to address the problem with production and prevent it happening again.
Perfect. It was hard to tell what the gold frame looked like online, but it's great. It's a little distressed, very elegant.
Looks great, thanks for the review!
Looks great, thanks for taking the time to leave a review!
We appreciate your review
I absolutely love this piece of art. If you’re looking for something that feels timeless, delicate and effortlessly elegant, this piece is genuinely perfect.
The long, narrow shape is such a smart design choice. It fits beautifully in spaces that are usually hard to style- narrow walls, between doorways, beside cabinets, above hooks, or in a hallway. It instantly makes the space feel more intentional.
Thank you!
I absolutely love them! They are gorgeous and look so good In our home!!
Good quality, stylish piece that works perfectly in its new spot. Such a cool idea to focus on the long and slim design—harder to find than one would think! Customer service was great too.
I am very pleased with the art I purchased from Atelier Paintworks! I was nervous to order art sight-unseen, but it's perfect. It arrived safely due to excellent packaging, and is high quality and absolutely beautiful. I am enjoying it very much!
We’d always encourage customers to contact us directly with any issues so we can resolve them quickly – although we only see a very small number of problems, we always want to make things right. We’ll arrange for a replacement to be sent out and will message you separately with the details.
Love this! Perfect for the area I needed it to fill and it is gorgeous!!
Looks awesome Jill, thanks for taking the time to leave a review!