Our Return Policy

At Ateliér Printworks, your satisfaction means everything to us. We want you to love your artwork, and we’re always here to help if there’s an issue with your order.

As each piece is made to order, just for you, we’re unable to accept returns or exchanges for change of mind, sizing, or other non-quality-related reasons. This allows us to offer a wide range of artwork while reducing waste and ensuring each order is made with care.

Damaged or Defective Items

Of course, if your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery, and we’ll make it right. We may ask for a few photos to help us assess the issue and process a swift resolution — whether that’s a replacement or a refund.

We’re Here to Help

While we can’t accept general returns, we’ll always do our best to ensure you're happy with your purchase. If you have any concerns about your order or need assistance, please don’t hesitate to reach out to us here.